Features built for field service crews

Offline-first by design. AI on every page. Live customer ETA tracking. Bilingual Spanish/English. The features your crew actually uses every day.

Features

Everything your crew needs.
Nothing they don't.

Every feature ships live in production today. Nothing on this page is "coming soon."

Installs to the phone home screen as a Progressive Web App (PWA) — opens in the browser, no app-store hunting. Drafts auto-save every 2 seconds to local storage. Submitted tickets queue and sync the moment signal returns — photos, GPS, signatures all survive. One-tap "Start Sharing" streams the tech's location to a public link. Customer sees the truck on a Mapbox map with a real driving ETA. No app to install on their end. Tech files in es-MX with native voice dictation. At submit, AI translates description, root cause, equipment notes — every free-form field — to professional English. Customer PDFs render English. Source stays on the row. Floating assistant on every screen. Auto-captions on photos. Receipt OCR fills expense lines. One-tap grammar polish. Camera OCR reads nameplates and asset tags. Powered by Claude. Assign a job → the tech's phone buzzes on the lock screen even with the app closed. Tap → land in the form with every field pre-filled. Sub-5-second delivery on Android and iOS using the browser's native Web Push. Each truck has its own parts list. Low-stock alerts email automatically every Monday. Techs see "my truck" inventory; admins see the whole fleet. Multi-sheet XLSX with Revenue, Tech Expenses, Office Expenses, Customer Summary, Vendors (1099 candidates), and Summary. One-page CPA PDF in a single click. Period selectors for any quarter or custom range. Import a year of recurring work. Inline status, foreman filter, click-to-edit, monthly grouping. Past-due rows surface automatically. Every API call JWT-gated. Row-level security on every table. Audit log of every admin action. Sentry error tracking with session replay. No data leaves your dedicated database.
Live customer ETA tracking

Your customer sees the truck approach in real time.

The dispatcher generates a public link with one click. Customer taps it from the dispatch email — no login, no app install. They watch the tech on a Mapbox map, see a real driving ETA, and get a status banner that updates live.

    Live GPS streams every 25 seconds from the tech's phone Real driving ETA from Mapbox Directions API (no straight-line estimates) Status banner: En route → Arrived → Completed Link self-destructs when the tech marks job complete Works on any phone, no app store, no install friction
See the tracker in action
En Route
Permian Basin Operating
Estimated arrival
About 47 minutes
Technician
Carlos Mendez
Last update
2 min ago
AI on every page

Ask your business anything.

A floating ✨ button on every authenticated page. Powered by Claude Sonnet 4.6 with 5 read-only tools wired directly into your data.

ReliableTrack Assistant
Connected to your live data

What jobs did we do this week?

47 work orders filed this week — $412,800 in revenue. Top customers were Permian Basin Operating (12 jobs) and Midland Energy Partners (8 jobs).

WO 21847$48,200
WO 21841$36,400
WO 21836$31,800
+ 44 more$296,400
Used tools: recent_activity_summary · search_submissions

What parts are low on Pedro's truck?

3 parts on Pedro's truck are at or below min_qty: Drain valve packing (1/3), 1/4" gaskets (2/6), Fisher 627 spares (0/2).

We'd suggest restocking before Pedro's next Permian Basin Operating PM — that route used 4 of these last quarter.

"Show me every Permian Basin Operating PM in Q1" → instant table with WO#, tech, hours, revenue. "What's low on every truck this week?" → fleet-wide low-stock report scoped to your role. "Who is currently on the road?" → live active-dispatch summary with ETAs. "Compare this month's revenue to last month" → real numbers, not estimates. Spots draft TEST entries, missing WO numbers, or stale customer contacts and tells you without being asked.
🇺🇸 ↔ 🇲🇽 Bilingual

Your bilingual crew works in their language.
Your customers read it in theirs.

The only field-service app with end-to-end Spanish-English translation. Techs type, dictate, and review in Mexican Spanish. Customer-facing PDFs render in professional English. Both versions live on the record forever.

    One-tap language toggle, sticky per device Voice dictation switches to es-MX automatically AI translates every free-form field at submit time Customer PDFs always render in professional English Original Spanish preserved as audit trail
What the tech writes 🇲🇽 ES

"El piloto del calentador 2 estaba apagado porque la línea de gas tenía agua. Drené la línea y verifiqué que la presión estuviera correcta a 8 onzas. ¡Atención! Recomiendo revisar el separador principal en 30 días."

Auto-translates →
What the customer reads 🇺🇸 EN

"Heater 2 pilot was out because the gas line had water in it. Drained the line and verified pressure was correct at 8 ounces. Caution! I recommend inspecting the primary separator within 30 days."

Built around your workflow

You don't get a template.
You get your software.

ReliableTrack isn't a SaaS you wedge your business into. It's a platform an operator built for his own crew, then tailored to yours. First working build in your hands within 48 hours. Iterate from there.

Every form is shaped to your industry. HVAC techs get refrigerant type, charge weight, superheat. Plumbers get pipe size, fitting type, water pressure. Septic gets tank size, pump time, baffle inspection. Your terminology. Your sections. Your logo. Your colors. Your section order. Your footer disclaimer. Your customer-facing language. The PDF your customer receives looks like it came from your company — because it did. Pre-loaded with what your trucks actually carry. Per-truck inventory tracking. Low-stock alerts at the thresholds you set. Reorder triggers built around your supplier lead times. PM, Service Call, Repair, Installation, Inspection, Diagnostics, Estimate — whatever you actually do. Each type can have its own required fields, photo checklist, and PDF layout. Pre-loaded from your existing CRM or spreadsheet. Per-customer payment terms, contact preferences, photo checklists ("always photograph the meter on Permian Basin Operating jobs"), default work types. Spanish + English is shipped. Need French for Quebec? Portuguese for Brazil-adjacent crews? Tagalog? Tell me what your techs speak and the same AI translation pipeline extends to any language pair.

From phone call to live in production — 48 hours.

No procurement cycle. No sales reps. No "next sprint."

Your crew deserves the future.

Yours, branded and tailored, in 48 hours.

Get My Custom Build Email Brian Directly

No setup fees · No sales rep · Live in 48 hours