Field service software for plumbing contractors

Plumbing work is a mix of scheduled and emergency, residential and commercial, simple and complex. ReliableTrack handles the whole range with one workflow — and every tech's phone has the full job history and parts catalog before they pull into the driveway.

What you get

Dispatch + emergency calls

Drag-and-drop dispatch board. Emergency calls get prioritized automatically. Tech's phone buzzes on the lock screen with the address, photos, and any prior history pre-loaded.

On-site quoting + flat-rate book

Your flat-rate price book is loaded for every tech. Build a quote on-site, customer signs on the phone, tech rolls into the work — same screen.

Parts inventory per truck

Each truck's rolling stock is tracked separately. Used a Watts pressure reducer at the job? It comes off the truck inventory. Re-order alerts when stock drops.

Customer history at the door

Tech sees every prior visit, every fixture serviced, every part replaced — before he knocks. No more "let me check with the office."

Offline reliability

Basement, crawlspace, parking garage — wherever signal dies, the app keeps working. Drafts save locally; sync happens automatically when signal returns.

Plumbing FAQs

Does this work for both residential and commercial?

Yes. Each job tags as residential or commercial; reports, quoting, and pricing logic can differ between the two. Configured during your 48-hour custom build.

Can my dispatcher see all active calls in real time?

Yes. Live tech map + active job list updates in real time. Color-coded by status (en route, on-site, completed).

How does invoicing work for big commercial jobs that span multiple days?

Multi-day jobs roll up into a single invoice with itemized labor + materials. Progress billing supported for jobs above a threshold you set.